Billing & Refunds
Exactly when you get charged, what happens when the trial ends, and how to cancel — in plain English, before you pay anything.
Last updated: July 2026
What you're charged
Pro is A$9.99 per month, or A$59.99 per year, billed in advance. The price you see at checkout is the price you pay; any tax that applies where you live is shown there before you confirm.
How the free trial works
Every new subscription starts with a 3-day free trial — there is no free tier. A card is required when you start the trial, but nothing is charged during it. On day 3 your card is charged for the plan you chose and your subscription begins. Cancel any time before then and you pay nothing. Stripe emails you before the charge.
Cancelling during the trial
Cancel any time before the trial ends and you are never charged — there is nothing to refund. Cancel from Plans & billing inside the app; it takes two clicks and doesn't require emailing anyone.
Cancelling a paid subscription
Cancel any time. Your Pro access continues until the end of the period you've already paid for, and you're not billed again. We don't pro-rate a partial month or year — you keep what you paid for until it runs out.
Refunds
If you were charged by mistake, charged after cancelling, or something on our side stopped the product working and we couldn't fix it, contact us through the in-app feedback form and we'll refund you. We don't offer refunds simply for not using the product during a period you paid for — that's what the free trial is for.
Your consumer rights
Nothing here limits rights you have under the law where you live — including the Australian Consumer Law, and statutory cancellation rights in the EU and UK. Where those rights say something different from this page, they win.
Failed payments
If a renewal payment fails, Stripe retries it over the following days and access to the product pauses in the meantime. Update your card from Manage subscription in Plans & billing to restore access — don’t start a new plan. Your data is never deleted for a failed payment.
Managing your subscription
Everything — changing plan, updating your card, downloading invoices and cancelling — is in Plans & billing inside the app, which opens Stripe's own billing portal.